Managing Change in the Urology Department of a National Health Service Essay

Managing Change in the Urology Department of a National Health Service Hospital in England - Essay Example It is clear from the discussion that the events that caused the need for change in the hospital were the combined financial crisis and the newly introduced regulations on the number of working hours for hospital personnel. Improving the situation will require the application of effective strategies and techniques that would change the current situation. The strategies and techniques require efficient processes and procedures. The hospital should be prepared to apply efficient change initiatives that are inclusive and address the needs of all the stakeholders. Otherwise, resistance will arise among the stakeholders. The three crucial areas that require the change include stakeholder/employee relationships, management of technological change, and worker motivation. This report begins with the summary of the organization that paves way for discussion on the issues that require close attention. The mission of the National Health Service Hospital in England is to sustain continuous improv ement in the delivery of health care services. The management seeks to ensure a healthy working environment for the employees as well as other stakeholders. The Department of Urology is struggling to respond to external pressures for change that have threatened its ability to offer efficient medical care. The hospital works with five consultant surgeons, a few middle-grade and junior doctors, a range of nurses and other clinical personnel. The hospital infrastructure is not efficient enough to offer competitive and efficient health care services. The events that triggered a need for change in the hospital were the combined financial crisis and the newly introduced regulations on the number of working hours for the hospital personnel. The introduced regulations on treatment duration made the hospital sub-contract some of the treatments to a private hospital, leading to financial losses. The factor that contributed to the shortage of medical staff is the conflict in the regulations in volving the working hours. The management of the crisis is loaded with many challenges such as the tension between managers and clinicians and failure to agree on the staff capacity, allocation of extra beds, and operating theater. Others include information overload, ineffective problem solving, disagreement on the number and qualifications of new entrants, and inefficient data collection. The current challenges facing the Urology Department of the National Health Service Hospital in England are related to the incompetence of the stakeholders in managing the changes facing the health care industry. Change Management Change management is a structured process designed to deal intentionally and directly with human

Technology Infrastructure Essay Example for Free

Technology Infrastructure Essay Information Technology Infrastructure is the integrated framework upon which networks operate. The infrastructure is the physical hardware used to interconnect computers and users or in some cases it is viewed as everything that supports the flow and processing of information, the transmission media, which includes telephone and cable television lines and also the routers, repeaters and other devices that control transmission paths. The software used to send, receive and manage the signals that are transmitted is also part of the infrastructure and should be managed and designed accordingly in other to have an effective network. In this final paper I will assess, compile, update and synthesize all the information that I have collected throughout the 10 weeks. A proposal will then be written to address some problems and deficiencies which were uncovered in the network and what my proposed solution is. Part 1: Network Assessment  The network that I have been characterizing is a small local area network for an Accounting firm in downtown Manhattan. The network will be made up of 14 workstations where 8 will be used for invoice billing, 1 for the manager, 2 for the IT department, 1 for reception the 2 others will be left unused just in case employees from other offices are there on business and need to access work related files. The LAN is being designed with the hope of expansion to another floor in the coming months so provision is made with this in mind. Considering the size of the organization I chose to design a LAN because of it is cost effective, because of the connectivity and communication which allows users to communicate be email with each other, Data Sharing lets the networked computers share data with each other and because Data Security and Management allows the administrator to manage the data better. I also kept in mind that instead of installing software and updates to each individual computer the software can be uploaded to the entire network and dispatched to all computers on said network eliminating time and expenses. Designing this network called for effective Information Technology planning which is a key ingredient in achieving strategic business success when implanting a network or any type of information technology infrastructure. Because the network is comprised of 10 workstations and the manger as well as the CEO will be using laptops I have chosen to use fiber optic instead of regular cable especially due to the amount of noise present in cable communication media with a DSL / Digital Subscriber Line internet connection while incorporating wireless service for laptops and visiting employees as well as those who work from home. Though Fiber-optic seem to be a bit pricy my decision to go with Laser Fiber Optic was based the company needing the computers to be up and running all day and making sure that the lines are secured. Secondly because the company is thinking of expanding to another floor we need the transmission range to maximize, so 100 kilometers as far as transmission range is important. The only other alternative media that I would consider is the thick coaxial cable but we would need to incorporate the use of repeaters after a 100meters when the company is ready to expand. The main issue to consider is how secure this line is which is the reason why Fiber-optic would be the most trusted and efficient. My third reasoning behind choosing fiber again is the potential noise issues which could slow down the network and cause disturbances. Two specific points where I think noise will be present are when employees are working from home trying to connect through the VPN connection in windows XP there can be attenuation issues which is loss of signal strength. The VPN connections allow window XP clients to connect to a VPN remote access server by using PPTP and LT2P network protocols. Secondly with the wireless network infrastructure implemented if too many users are trying to use the same channel (not enough bandwidth to go around) and the adapter settings are not done properly then there are bound to be interruptions with the data transmission, any form of signal issue is a potential for noise. My recommendation to eliminate this issue would be keeping the routers in an area central to the rest of the devices that will be connecting and changing the wireless channel on the router associated with the wireless connection. The key devices needed to put the network together are 2 servers, (one will be used for backup although we are using cloud computing) CAT6 cable, 2 wireless routers / wireless switches, a network adapter and a repeater. All these devices together links up all the local and remote network segments with each other to make data communication flow better. Because of the size of the network there are a number of peripheral, devices applications and data that will be shared by users on the network. Some of the peripheral devices include the router and modem which will be used to connect all the computers, the printers and copiers, scanners for scanning documents and file and folder sharing. Some of the application software shared will be emails, internet and the web browser. Everyone on the network will also share the same operating system which will be windows 7. The document sharing will be shared among the users on the same network because they all will be connected to the main server. When updates need to be made it won’t be sent to individual computers instead it will be sent through the network and server so all computers are updated automatically. Although a license has to be purchased for every user who is using the software on their individual computers everyone will be able to share and use the same program or software on the network as long as they are connected. Because of the partial wireless nature of the network, there are a number of protocols with needed to be implemented. The two protocols that are implemented are PPPoE and PPP. PPPoE stands for Point to Point Protocol over Ethernet and PPP stands for Point to Point Protocol which is a member of the TCP/IP suite of network protocols. PPP is usually used over serial communications like dial-up modem connections. The advancement of technology has brought hackers and cyber-attack at an all-time high, so securing the network deemed a bit challenging especially due to the wireless part which possess security and technical challenges. Some of the security issues include viruses, worms, denial or service, hackers and the list goes on. To secure the data on the LAN I will be implementing Data Encryption Standard which is a commonly used encryption method used to send and receive secure transactions. To avoid and intercept viruses and worms I implemented an antivirus called the Symantec Endpoint Protection. Symantec Endpoint Protection offers great performance and support for virtual environments; antivirus scans are reduced because of layering technologies like insight which lowers the risk of cyber criminals. The third form of security that I have implemented is the use of a firewall. A firewall is a system or combination of systems that supports an access control between two networks so in this case it would be between my LAN and the WAN which is the World Wide Web. A firewall limits users on the internet from accessing certain portions of a corporate network and can limit internal users from accessing various parts of the internet. This is where access control would play a part. Firewalls come in two basic types, packet filters and proxy servers. Packet filters examines all incoming and outgoing transmissions and filter out those transmissions that are deemed illegal. Proxy’s on the other hand are computers running at the entrance to a computer network and acting as a gatekeeper. Finally because of the wireless part of my network I will need to make sure that there is wireless security implemented by making sure that a password is used to long in. The use of WAP (Wi-Fi Protected Access) will be used as the encryption key to keep the wireless segment protected and secured. In relation to physical security I recommend always locking up the server rooms, turning them off will save on power but won’t avoid unauthorized persons from tampering, ensuring that there are good locks on the server door is crucial. Secondly disconnecting and removing computers that are not being used and locking them up is a way to prevent hackers from accessing unsecured computers that are connected to the network. Employees who are out to lunch should also lock their computer to avoid the fellow employee from accessing files that they are not authorized to see. The third physical security option is disabling the drives; If you want to prevent your employees from copying information to a removable media disabling or removing floppy drives, USB ports and any means of connecting to external drives is important. Disk locks can be inserted into floppy drives on the computers that are restricted. The forth physical security I would install is a backup server, not at the current location but somewhere away from the office. In case there is a fire in any of the office or someone messes with any of the computers, the files will be stored at a secure location outside of any of the offices that the company in question has. Network security starts at the physical level, having firewalls won’t deter an intruder who is able to gain physical access to your network and computers’ so locking up well is the key. Although every aspect of the network was addressed there were some issues that came up towards the end of the project right when the company was about to lunch the new system. The 2 deficiencies that came up were related to the hardware which was associated with the physical structure of the network as well as performance issues. Part B: Proposal Document Project Justification: The LAN has the potential to be a great network because it has the potential of expanding into a WAN, so to address the problems which were just discovered I have put together a proposal which is guaranteed to eliminate the hardware and performance issues associated with the connection on the network. It is important that the hardware issues which includes the printers, telephone lines and VPN connectors are dealt with before the new network is completely lunched because not only is invoicing done for clients in the New York, but the office in Tokyo needs to access the same files and need to be able to send documents to the printer/ fax machines with no encumbrance. The current infrastructure’s VPN connection was not configured correctly so during testing it was brought to my knowledge that anyone who would be working from home would have issues getting a connection. Secondly with the installation of the VoIP telephones we realized that the connection was not clear and any long distance calls which went over 5 minutes would be disconnected. The performance issues which had been a problem from conception stemmed from me not taking into consideration the applications that were going to run on the network and the use of a hub instead of a switch.

lord of he flies :: essays research papers

  Ã‚  Ã‚  Ã‚  Ã‚  Over a month ago a tragic incident occurred that tested the unity of this country. Terrorist attacks tested the will power and the strength of all. On September 11th the Osama Bin Ladens of the world committed an evil act that attempted to destroy all. Americans were disturbed mostly because the people who committed these acts are human like the rest of us, meaning basically everyone is capable of causing such a disturbance. William Golding came to the same conclusion in his book Lord of the Flies. Throughout his novel, Lord of the Flies, Golding illustrates mans inhumanity to man.   Ã‚  Ã‚  Ã‚  Ã‚  Using conflict between characters, Golding shows how easy it can be for innocents to become evil. First of all, Roger throws stones at Henry. Henry plays on the beach quietly, and Roger hides behind the trees and chooses stones to throw at Henry. Henry never does anything to deserve it, but Roger throws them anyway. Golding writes, â€Å"This side and that the stones fell, and Henry turned obediently but always too late to see the stone in the air†(62). Roger shows cruelty to Henry and several other littluns. Jack also shows ruthlessness to other boys on the island. For example, Jack breaks Piggy’s glasses. As Piggy takes a step forward to talk to Jack, he smacks Piggy’s head. Piggy’s glasses fly off and shatter onto the rocks. This action makes one of his lenses break, which causes Piggy, blind in one eye. Jack does this out of pure evil in hopes of releasing his anger. At this part of the novel acts of evil increase in the boysâ€℠¢ actions.   Ã‚  Ã‚  Ã‚  Ã‚  Using conflict, Golding again attempts to demonstrate mans capability to lose sight of what’s important. The boys destroy their own friendships for no reason at all. Maurice kicks sand in Percivals’ eyes in hopes of harming him in some sort of way. Maurice does this out of pure anger, choosing to release his anger on Percival, who did nothing to deserve this. Maurice at the time was acting on his feelings: â€Å"†¦laughing, and add[ing] to the destructionâ€Å"( ). Jack also demonstrates the same kind of evil that Maurice does. Jack reacts on his feelings by punching Piggy out of pure jealousy. Piggy, was given the gift of intelligence, a gift Jack wishes he had. Jack then uses his insecurity to destroy Piggy’s self-image in hopes of boosting his own. Piggy does nothing but try and help out the boys by using his knowledge and sense of humanity, but the boys can’t simply deal with the fact that there is much more to Piggy than his appearance, and they show only cruelty to him.

Dr. Faustus as a Tragic Hero.

Dr. Faustus the protagonist of Christopher Marlowe's great tragedy can be considered as a tragic hero similar to the other tragic characters such as Oedipus or Hamlet. Dr. Faustus who sells his soul to Lucifer in exchange of twenty four years of knowledge ought to have some special features in order to be considered as a tragic hero. But first of all let me present Aristotle's definition of a â€Å"Tragic hero† and then I will elaborate on each element in relation to the tragedy of â€Å"Dr. Faustus†. According to Aristotle, â€Å"the tragic hero evokes both our pity and terror because he is neither good nor thoroughly bad but a mixture of both; this tragic effect will be stronger if the hero is better than we are. Such a hero suffers from a change of happiness to misery because of his mistaken choice which is led by his hamarcia (error of judgment). The tragic hero stands against his fate or the gods to demonstrate his power of free will. He wants to be the master of his own fate. He decides to make decisions but mostly the decision making would lead to weakness or his own downfall. Now according to Aristotle's definition of a â€Å"tragic hero† it is time to elaborate on the clues in details in order to conclude that Dr. Faustus can also be a tragic hero according to following reasons: Firstly because Dr. Faustus as a tragic hero evokes our pity. We feel some form of connection with him because he has a sense of realism. Dr. Faustus makes mistakes which can be also all h uman condition. He wants to gain more knowledge that is also another part of human condition to learn and understand more. We sympathize with Dr. Faustus because his feelings are similar to other human beings at the end we really want him to repent in order to change his fate radically. We sympathize with him at the end of the drama when it is time for a farewell to his soul. Although he has done many faults but we really want God not to be so fierce towards a human being. He desires: O soul, be changed to little water drops And fall into the ocean. Ne're be found. My God, my God, look not so fierce on me! ( Act V, Scene ii: lines 180-182) Secondly because Dr. Faustus is a well-known and prosperous character, so the reader notices to his reputation as a well-respected scholar inevitably. In Act I, Scene i ; he calls for his servants and students in his speech about various fields of scholar ship which suggests him to be a prosperous intellectual. Philosophy is odious and obscure, Both law and physic are for petty wits, Divinity is basest of the three, Unpleasant, harsh, contemptible, and vile; ‘Tis magic, magic that hath ravished me. ( Act I, Scene i: lines 107-111 ) His reputation as a scholar has been mentioned both in the beginning and at the end. It is one of the clues to present Dr. Faustus as a tragic hero so that the readers would be able to sympathize with him throughout the whole drama. In the closing lines the scholars put emphasis on this aspect more when they lament about their respectful professor's death. Yet for he was a scholar once admired For wondrous knowledge in our German schools, We'll give his mangled limbs due burial; And all the students, clothed in mourning black, Shall wait upon his heavy funeral. (Act V, Scene iii: Lines 14-19) Thirdly because Dr. Faustus' mistaken choice, exchange of his soul to Lucifer, results in his downfall. His agreement with the devil blinds him in choosing between right and wrong. In the opening speech, in Act I, Faustus tells that he is skillful in different sciences but he wants to know more. FAUSTUS. How am I glutted with conceit of this! Shall I make spirits fetch me what I please, Resolve me of all ambiguities, Perform what desperate enterprise I will? I'll have them fly to India for gold, Ransack the ocean for orient pearl, And search all corners of the new-found world For pleasant fruits and princely delicates; I'll have them read me strange philosophy, And tell the secrets of all foreign kings; I'll have them wall all Germany with brass, And make swift Rhine circle fair Witttenberg; I'll have them fill the public schools with silk, Wherewith the students shall be bravely clad; I'll levy soldiers with the coin they bring, And chase the Prince of Parma from our land, And reign sole king of all the provinces; Yea, stranger engines for the brunt of war, Than was the fiery keel at Antwerp-bridge, I'll make my servile spirits to invent. ( Act I, scene i: lines 79-98 ) Actually the desire for learning is part of human nature but he chooses the wrong way without some sense of guilt. His hasty desire for power and honor did not allow him to repent. He was so confused that he couldn't decide on following the ways of God or the path of Lucifer. Fourthly because Dr. Faustus wanted to support his own plot to make his own decision. This aspect of his character was as a result of the Renaissance period, unlike the medieval period, the dominance of fate upon human life became as a matter of ignorance. It was time for secular matters. Therefore, the dominance of science shadowed upon individuals thought . Dr. Faustus wanted to take destiny in his own hands to demonstrate the power of free will against fate. A case in point is when he passionately demanded Mephistophilis to: Go, bear these tidings to great Lucifer: Seeing Faustus hath incurred eternal death By desperate thoughts against Jove's deity, Say, he surrenders up to him his soul, So he will spare him four and twenty years, Letting him live in all voluptuousness; Having thee ever to attend on me, To give me whatsoever I shall ask, To tell me whatsoever I demand, To slay mine enemies, and to aid my friends, And always be obedient to my will. Go, and return to mighty Lucifer, And meet me in my study at midnight, And then resolve me of thy master's mind. ( Act I, Scene iii: lines 91-104 ) He did not want to be a puppet dancing to the strings of destiny, despite the fact that tragedy functions paradoxical towards human destiny. Hence according to the aspects which I elaborated on, I can describe Dr. Faustus as a tragic hero. Although he devoted himself completely to Lucifer, never choosing right and making a tragedy out of his own downfall, but I found the drama as an optimistic and didactic one. I believe that Marlowe wanted to teach Christian faith besides a chance for salvation. Marlowe uses the tragic irony of Dr. Faustus as his ultimate intention to illustrate the downfall of a tragic hero.

Does Kenya Get the Full Benefit From its Tourist Industry?

My coursework task is to write a report about Kenya to show that I have studied Kenya and its tourist industry and can make a judgement about how much Kenya benefits from the tourists that visit the country. Kenya is an equatorial country located on the east side of the continent of Africa bordering Somalia, Ethiopia, Sudan, Uganda, Tanzania and the Indian Ocean. Kenya is also bordered by Lake Victoria in the west. Kenya lies between 5à ¯Ã‚ ¿Ã‚ ½N and 5à ¯Ã‚ ¿Ã‚ ½S and covers an area of 582,646Kmà ¯Ã‚ ¿Ã‚ ½. Kenya has an extremely diverse relief with a low coastal plain spanning 536km, inland plateaux regions and multiple mountain ranges and isolated peaks. Tourism has become the most important part of Kenya's economy accounting for 38% of industry in the developing country. Kenya's main tourist attractions are the many game parks across the country, including the popular Massai Mara reserve and the more exclusive Tsavo National Park. Kenya also offers Golden beaches and 5-star hotels along its 536km of coastline. The map below shows the location of Kenya within Africa, Important tourist destinations, Major Game reserves and relief. Map of Kenya and the Surrounding Countries Kenya lies on the equator but the annual rainfall is unusually low and varies from year to year. This is due to the seasonal winds blowing the intertropical cloud and rain relatively quickly across Kenya in April and October and the Monsoons taking a track parallel to the coast and passing over large areas of land before reaching Kenya. You would expect the temperature in Kenya to be constantly high as it is an equatorial and so the sunlight hits the earth vertically and with more concentration than at latitudes away from the equator all year round, but the average temperatures in Kenya are relatively low compared to other equatorial African countries due to the variation in altitude. Only the low lying coastal areas of Kenya experience constant high temperature associated with equatorial locations. There are two rainy seasons; March – May and November – December and two dry seasons in between. The country's climate can be divided into four regions: Coastal region The temperature and humidity stay relatively high all year round but the offshore wind and the long days make the area bearable. It receives some rain all year round mostly in the small hours of the morning. The Northern Frontier and Lower Inland Plateau This section of the country experiences a low annual rainfall considering its equatorial location (usually below 500mm). The temperatures are high throughout the year and the humidity low. The Kenya Highlands This region to the west of the country is the most agriculturally productive land in the country. As Kenya is a developing country with a huge slice of its industry being primary the region is also the most densely populated. Kenya's Double rainy season does feature in the region but rainfall is moderate and exceeds 1250mm only on the highest parts of the area. The region experiences its lowest temperatures from June to September, the nights being described as â€Å"chilly†. The Higher Mountain Regions These areas are above 2500m and are small. Temperatures fall low enough for frost to form and some snow to fall. Mt Kenya has a permanent snow cap. Kenya receives two rainy seasons because of the tilt of the earth when orbiting the sun. The following diagram illustrates this: The tropic of Capricorn is closest to the sun. It becomes warmed by the sun. During the day more water evaporates causing clouds to form bringing rain. 231/2à ¯Ã‚ ¿Ã‚ ½South Tropic of Capricorn The earth spins on its axis, the angle at which it faces the sun changes gradually tilting towards the equator this then warms the equator 0à ¯Ã‚ ¿Ã‚ ½ Equator – Kenya This tilt increases until it reaches 231/2 N where the tropic of cancer is warmed. 231/2à ¯Ã‚ ¿Ã‚ ½North Tropic of Cancer The whole process is reversed tilting back to the tropic of Capricorn via the equator. The full tilt and reverse tilt of the earth's axis takes a year. This is why Kenya has two rainy seasons due to the position of the overhead sun. * Sunlight The two Climate graphs above show the climate of Mombassa, Kenya and London, England for comparison. The Graph of Mombassa shows the two rainy seasons. The graphs also indicate a main reason why tourists visit Kenya. The lowest temperature Mombassa endures is 24à ¯Ã‚ ¿Ã‚ ½C, higher than the highest temperature London endures. The Hottest times of the year in Mombassa coincide with the coldest time of the year in London. This is one of the major reasons tourists visit Kenya. Because the country has two rainy seasons it also has two grazing seasons. The Savannah ecosystem means that more species can live in harmony together. Darwin's â€Å"survival of the fittest† theory states that when two species are in direct competition the best evolved will survive, the reason the Savannah can support so many animals is that all the animals have a â€Å"niche† and so are not all in direct competition. Some species are Grazers, some are browsers etc. This is called Grazing succession; the grazing succession ensures that every opportunity to use the supply of food is taken. It is a similar pattern for Carnivores; Lions make a kill but leave plenty of food for spotted Hyenas and again for the vultures. Each specie waits in turn to be fed. The following diagram is an example of Grazing succession: The Savannah is famed for the diversity of species of large animals that live there. There are near forty different types of herbivores, plus the carnivores, this is a simple food web of part of the savannah ecosystem: The Savannah and the balance of the ecosystem is important to Kenya's Tourist Industry as it provides the main incentive for tourists to holiday there. It is important that the Industry does all it can to preserve the delicate balance. The following table is a selection of the people who are involved with Kenya's tourist industry. It helps sum up their views and why they hold that view. It also helps me conclude which direction the people involved in Kenya's tourist industry wish it to go. Person Group(s) of people they represent What view they hold about tourism In Kenya Why they hold their view A European Tourist Tourists Tourism is good for Kenya but only when it is controlled It is their lifelong dream to go on safari and think that it's excellent to see all the animals in their natural habitat. But they have reservations about how much the tourists are damaging the animal's natural habitat. A Kenyan Maasai Maasai tribe Against mass tourism The Maasai people have been ejected from their homeland to make way for the tourists. They are no longer allowed to live in the game park. The tribe is no longer allowed to migrate around the country. Muslim from Mombassa The Muslim community of Mombassa Against tourism Induces changes to there culture and insults their religious followings. I.e. western women show their bodies. Tourists bring with them alcohol, drugs and sex tourism. Mombassa has therefore found a rise in crime and social unbalance as young black men marry older white women and immigrate to Europe. Muslim from Lamu The Muslim community of Lamu For sustainable tourism Lamu has restrictions on the way tourists dress and behave. There are no bars in Lamu and there are restrictions on the size and design of hotels. E.g. they have to be white and made of local materials. The Muslim community also work closely with travel agents and a certain amount of the price tourists pay towards there holiday goes back into the community and maintenance of the town. A Marine Biologist Conservationists Against tourism as it is now Tour guides don't do enough to prevent the destruction of the coral. They let tourists stand on the coral and even drop their anchors (which is illegal but the law is not enforced) because of the bigger tips on offer. This means the coral reef becomes unbalanced and slowly dies and therefore no more tourists will want to go and see the reef. Laws should be enforced to save the reef and any future tourism. Owner of Glass Bottom Boat Tour guides For and against Gets a major income from taking tourists out in their boat. The marine park is swamped by boats at low tide which means there are lots of pollutants are going into the reef. The boats also collide into the reef and their customers also stand on the reef. Game Warden Conservationists Against tourism as it is Tour bus drivers in the Maasai Mara reserve go far too close to the animals. There is a rule that they can't go closer than 25m to animal but they disobey this rule for better tips. There are too many tourist busses for him to police. The animals suffer and reproduction rates have dropped rapidly. Most of the above groups are for tourism in one way or another. It seems that they all would like to have a sustainable tourist industry where the needs of the tourists aren't put above that of the local population and the natural habitat. Sustainable tourism would also prolong the life of the tourist destinations thus providing an income for many generations of Kenyans. So, Does Kenya get the full benefit from its tourist industry? Kenya is a developing country. I can see that it is a developing country by using development indicators. These include; GNP (Gross National Product), jobs, Trade, population, health and education. Most Kenyans are employed in the primary sector; relatively few are involved in secondary or tertiary industry apart from tourism. This is shown in the pie chat below: This is one indicator that Kenya is developing. Another indicator is that most of Kenya's exports are raw materials (Shown in the chart below), this shows that the country is developing compared to a developed country like the United Kingdom whose exports are mainly manufactured goods and services. Kenya also has a high birth rate, infant mortality rate and a low literacy rate, all of which are indicators of a developing country. Possibly the Best way to judge whether a country is developing is by looking at its GNP (Gross National Product). The table below shows that Kenya is still developing as a county because it shows 83% of the countries in the world to have a higher GNP than that of Kenya. Compared with a Developed country such as the United Kingdom (GNP- à ¯Ã‚ ¿Ã‚ ½18700) and even with man African counties Kenya has a long way to go before it can call itself a developed country. Table 8. Kenya: GNP (Gross National Product) Countries in the world with higher GNP than Kenya 83% Countries in the world with same GNP as Kenya 2.5% Countries in the world with lower GNP than Kenya 14.5% Countries in Africa with higher GNP than Kenya 52% Countries in Africa with same GNP as Kenya 10.5% Countries in Africa with lower GNP than Kenya 37.5% Kenya's GNP per person (1995) = US $280 Kenya needs to continue to develop tourism as it will bring more money into the country so it can start providing better health services and education services for its population. Tourism is seen as a good way to continue developing a country. The table printed below shows employment in the hotel industry. General Managers in hotels are mainly Non-African. This means that a lot of money is not going to Kenyan employees and therefore doesn't go back into the community. This also true with some Hotel profits going to multinational companies based in developed countries. This means the profits of the tourist trade done by these multinational giants aren't going back into Kenya. However I feel that if Kenya continues to develop it will start to produce graduates capable of filling higher positions in the tourist industry, therefore bringing more money back into Kenya's economy. At the present time Kenya has developed tourism in the inland game and safari parks and along the shores of the Indian Ocean. The development along the coast is mainly luxury hotels, new developments that have sprung up especially for the tourists. Most of the Game parks have gone this way too with 5-star lodges etc. there are only a few exceptions, Tsavo Safari park is one of them with the emphasis on preserving the land and protecting it from the potential devastation tourism can bring. Most Kenyans benefit from tourism in Kenya, mainly the people who work directly with the tourists or derive their incomes from the industry, for example hotel owners, tour guides and safari park operators, But also the whole of Kenya can potentially benefit from tourism if the money spent by tourists in Kenya is put back into the community in the form of hospitals and schools. The groups of people who are affected in a negative way by tourism are mainly those whose ways of life are changed or oppressed by the tourists. For example the Muslim community of Mombassa. They feel that the tourists don't respect their way of life and their religious followings. Personally I feel that Kenya is feeling the full benefit from tourism as they see a huge amount of people now holidaying in Kenya. However I do feel that the Kenyan tourist board needs to do more to work towards maintaining a sustainable tourist industry if it wishes to continue to feel the full benefit. The Kenyan authorities should take note of example like Tsavo National Park and Lamu where sustainable tourism is already operating. In these areas special care is taken not to damage the environment. For example in Tsavo the accommodation is Temporary and so can be moved about so the land receives equal wear. The tour guides also operate under strict rules when approaching animals and taking paths along the park. In Lamu a levee is placed on all tourist payments to go back into the town to maintain the local way of life and therefore the tourist attraction itself. The tourists also are encouraged to abide by the Muslim dress rules when going out and there is no alcohol available in accordance with their religion. If the Whole of the Kenyan Industry adopted policies similar to this it would preserve the tourist attractions for generations of Kenyans and would most probably attract more tourists, as the people who go to Kenya like to experience local culture and animals in their natural habitat, rather than it feel manufactured to their needs. Kenya will also further its economical development by operating this scheme as it will ensure a higher percentage of income from the tourist trade staying in the country.